Last updated: November 7, 2026
This Privacy Policy explains how PrimeWeb Solutions (“we”, “us”, “our”) collects, uses, and protects personal information when you visit our website or work with us. We keep this simple: we only collect what we need, we never sell your data, and you can ask us about your information at any time.
1. Information we collect
- Details you give us — such as your name, email address, phone number, company name, and the message you send through our contact form or by email.
- Project information — files, logins, and business details you share so we can deliver a service.
- Usage data — anonymous information about how visitors use the site, such as pages viewed, device type, and approximate location, collected through cookies and analytics tools.
2. How we use your information
- To reply to enquiries and provide quotes or proposals.
- To deliver, manage, and support the services you request.
- To send service updates and, only if you agree, occasional marketing emails.
- To understand how our website performs and improve it.
- To meet legal, tax, and accounting obligations.
3. Cookies
Our website uses cookies to remember preferences and to measure traffic. You can block or delete cookies in your browser settings at any time. Some parts of the site may not work as expected without them.
4. Sharing your information
We do not sell or rent personal information. We only share it with trusted providers who help us run our business, such as hosting, email, analytics, and payment services, and only as far as they need it to do their job. We may also share information when the law requires it.
5. How long we keep information
We keep personal information only for as long as we need it for the purpose it was collected, or as required by law. Enquiries that do not become projects are usually deleted within 24 months.
6. Keeping your data safe
We use sensible technical and organizational measures, including encrypted connections, strong passwords, and limited access, to protect your information from loss or misuse.
7. Your rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to withdraw consent to marketing at any time. To make a request, contact us using the details below.
8. Third-party links
Our website may link to other websites. We are not responsible for their content or privacy practices, so please review their policies separately.
9. Changes to this policy
We may update this policy from time to time. The latest version will always be available on this page with the date it was last updated.
10. Contact us
If you have any questions about this Privacy Policy, please get in touch through our Contact page.